Welcome to CastleStash Capital Limited. Your privacy is critically important to us. This Privacy Policy explains how CastleStash ("we," "us," or “our“) collects, uses, discloses, and safeguards your information when you visit our website, www.castlestash.com (the "Site").

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Voluntarily provided personally identifiable information, such as your name, shipping address, email address, and telephone number, when you register with the Site or choose to participate in various activities (such as online chat and message boards).
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid debit number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. Note: Most payment data is stored by our payment processor.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process payments and refunds.
• Deliver products and services purchased by you.
• Email you regarding your account or order.
• Fulfil and manage purchases, orders, payments, and other transactions related to the Site.
• Improve the efficiency and operation of the Site.
• Monitor and analyse usage and trends to improve your experience.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to investigate/remedy potential violations of our policies.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Tracking Technologies (Cookies)

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Your Privacy Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date" of this Privacy Policy.

10. Contact Us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at CastleStash: